Terms & Conditions

Please read these terms carefully to understand how Nexcyra works and what you can expect from our service.

Last updated: October 2025

Welcome to Nexcyra. By using our services, you agree to the following terms and conditions.

Service Overview

Nexcyra provides an interactive memory space that allows users to revisit and engage with the voices and messages of their loved ones. Our service is designed to:

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    Preserve and organize real recordings, texts, and messages left behind by your loved one.

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    Allow for meaningful interactions by recalling and structuring these messages in a way that feels natural.

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    Offer words of encouragement and emotional support, using only authentic phrases and known expressions derived from real recordings.

Payment & Pricing

🔹 Pricing Information

  • Currently, pricing for Nexcyra is not listed publicly on our website. Instead, we discuss costs on a case-by-case basis during the consultation process to ensure a personalized experience that meets your needs.

🔹 Satisfaction Guarantee & Refund Policy

  • We are committed to providing a service that respects your memories and meets your expectations.
  • If, after the creation of your interactive memory space, you are not satisfied with the result, we offer a full refund upon request.
  • Refund requests must be made within 30 days of final delivery.

Privacy & Data Security

At Nexcyra, we take privacy seriously. Your data is protected through end-to-end encryption, ensuring that your personal recordings and memories remain private and accessible only to those you authorize.

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    Your recordings and memory space will never be shared with third parties.

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    You can request to edit, update, or delete your memory space at any time.

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    If you decide to stop using Nexcyra, your memories remain secure, and we offer options for data export so you can retain access.

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    Our goal is to honor and preserve memories, ensuring that your loved one’s voice, warmth, and wisdom remain accessible in a meaningful and responsible way.

Use of the Service

By using Nexcyra, you agree to the following:

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    You own or have permission to upload the recordings and messages used in the memory space.

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    You will use Nexcyra responsibly and understand that it is not a substitute for professional therapy or counseling.

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    You acknowledge that Nexcyra is designed for emotional support and reflection rather than continuous real-time communication.

🚫 Platform Rights and Misuse

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    Nexcyra reserves the right to decline service or modify interactions if content is deemed inappropriate, violates legal rights, or misuses the platform.

Changes to These Terms

We may update these Terms & Conditions as our service evolves. Any significant changes will be communicated via email or on our website. Continued use of Nexcyra after updates means you agree to the revised terms.

Contact Us

If you have any questions about these terms, our services, or need further clarification, feel free to reach out:

  • Email: hello@nexcyra.com
  • Website: Nexcyra.com

We’re here to help you preserve what truly matters.