Privacy Policy

At Nexcyra, we deeply value your trust and privacy. Our mission is to provide a safe, respectful, and secure space for preserving memories of your loved ones.

Last Updated: October 2025

This Privacy Policy explains how we collect, use, protect, and handle your personal data.

1. Information We Collect

🔹 Personal Information

  • Your name, email, and contact details when you sign up or reach out to us.
  • Any personal details shared in your memory space (e.g., the names of loved ones, context around recordings).

🔹 Uploaded Content & Voice Data

  • Recordings, messages, and other uploaded media that you voluntarily provide for Nexcyra to process and structure into an interactive memory space.
  • Metadata from recordings (e.g., timestamps, file formats) to optimize the experience.

🔹 Usage & Technical Data

  • Device and browser information to enhance user experience and troubleshoot technical issues.
  • Interaction logs (non-sensitive) that help us improve response accuracy and optimize performance.

2. How We Use Your Information

  • ✔

    Create and personalize your interactive memory space.

  • ✔

    Enhance and structure recordings to make interactions feel natural.

  • ✔

    Ensure security and privacy by restricting access to authorized users only.

  • ✔

    Improve service performance by analyzing anonymized usage trends.

🚫 WE DO NOT:

  • 🚫

    Share your personal data or recordings with third parties.

  • 🚫

    Use your data for marketing or advertising purposes without explicit consent.

  • 🚫

    Generate AI responses that go beyond the content you provide.

3. Who Can Access Your Data?

Your Nexcyra memory space is private by default. Only you and those you explicitly invite can access it.

  • You control who can access and interact with your loved one’s preserved voice.
  • Nexcyra staff may access limited data only with your consent for customer support or service improvements.
  • Legal compliance: We may share data only if legally required (e.g., court orders, regulatory requests).

4. How We Protect Your Data

  • End-to-End Encryption– All stored recordings and messages are encrypted.
  • Strict Access Control– Only authorized users can access memory spaces.
  • Data Backup & Recovery– Ensuring your memories are not lost due to technical failures.

5. Can You Modify or Delete Your Data?

Yes. You are in full control of your data.

  • ✔

    Edit & Update:You can modify your memory space by adding or removing recordings at any time.

  • ✔

    Download Your Data:Request an export of your stored recordings whenever needed.

  • ✔

    Delete Your Data:You can request permanent deletion of your memory space, and we will remove all associated data from our servers.

6. What Happens If You Stop Using Nexcyra?

  • Your data remains securely stored unless you request deletion.
  • You can reactivate access anytime without losing saved content.
  • If you opt out permanently, we provide data export options before deletion.

7. Updates to This Privacy Policy

We may periodically update this policy as Nexcyra evolves. Any major changes will be communicated to you via email or on our website.

8. Contact Us

If you have any questions about this Privacy Policy or need assistance, please reach out:

  • Email:hello@nexcyra.com
  • Website:Nexcyra.com

Your memories are yours—we’re here to help you keep them safe.